Terms & Conditions
1. Introduction Welcome to JFD Dates! These Terms & Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with these terms.
2. Product Information We offer a variety of premium dates sourced from Madinah, Saudi Arabia. While we strive to provide accurate product descriptions, there may be slight variations in appearance and packaging.
3. Ordering & Payment
- Orders can be placed through our website.
- Payment must be made in full before order processing.
- We accept major payment methods, including credit/debit cards, bank transfers, and local payment gateways.
- Prices are listed in SAR (Saudi Riyals) and are subject to change without notice.
4. Shipping & Delivery
- We offer delivery across Saudi Arabia and selected international locations.
- Estimated delivery times are provided at checkout but may vary due to unforeseen circumstances.
- Customers are responsible for providing accurate shipping details. We are not liable for delays or losses due to incorrect addresses.
5. Returns & Refunds
- Due to the perishable nature of our products, we do not accept returns.
- If you receive a damaged or incorrect product, please contact us within 24 hours with proof (photos/videos), and we will assess the issue.
- Refunds or replacements will be issued at our discretion.
6. Quality Assurance We take utmost care in ensuring the highest quality and hygiene standards for our dates. If you have any concerns regarding quality, please reach out to our support team.
7. Customer Support For any inquiries, complaints, or feedback, you can contact us via email or phone. Our support team is available during business hours.
8. Privacy Policy We respect your privacy and do not share your personal information with third parties except as required for order fulfillment and legal compliance.
9. Intellectual Property All content, including text, images, and logos on our website, is the property of JFD Dates and may not be used without permission.
10. Governing Law These Terms & Conditions are governed by the laws of Saudi Arabia. Any disputes shall be resolved in the courts of Saudi Arabia.
11. Amendments We reserve the right to update these Terms & Conditions at any time. Continued use of our website constitutes acceptance of any changes.
By purchasing from JFD Dates, you agree to these Terms & Conditions.